1. Introduction

Welcome to WORX Singapore, operated by Unidbox Hardware Pte Ltd ("we," "our," "us"). We are committed to protecting your personal data and complying with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website, sign up for an account, or use our services.

2. Personal Data We Collect

We collect the following types of personal data from you:

• Name
• Email Address
• Phone Number
• Username and Password (for account registration)
• Information Provided in Online Forms: This includes details collected during warranty registration and subscription to our newsletter.

This information is collected when you register for an account, subscribe to our newsletter, or engage in other activities on our website, such as warranty registration or viewing your product purchase history.

3. Purpose of Data Collection

We use your personal data for the following purposes:

• Marketing: To send you promotional materials, newsletters, and updates about our products and services, including through Google Ads and Google Analytics.
• Customer Support: To respond to your inquiries, provide customer support, and inform you of changes to our website or services.
• Website Improvements: To analyze website usage and improve our website's functionality and user experience.
• Warranty Registration: To process warranty registrations, we collect additional information, such as:

• • Date of Purchase
  • Receipt Number
  • Purchase Model
  • Outlet of Purchase
  • Serial Number

4. Children Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at the information provided below. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such data from our records.

5. Disclosure of Personal Data

Currently, we do not share your personal data with third parties. However, in the future, your data may be shared with third-party service providers for purposes such as analytics, advertising, or other tracking software like Google Analytics 4 (GA4). We ensure that any third parties we engage are compliant with the PDPA and take necessary steps to protect your data.

6. Overseas Data Transfer

We do not transfer your personal data outside of Singapore.

7. Retention of Personal Data

We retain your personal data for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Once your personal data is no longer required, we will securely delete or anonymize it.

8. Security Measures

We take reasonable measures to protect your personal data from unauthorized access, collection, use, disclosure, or similar risks. These measures include technical, physical, and organizational safeguards.

9. Access and Correction of Personal Data

You have the right to access and correct your personal data held by us. If you wish to request access to or correction of your personal data, please contact our IT support team at the contact details provided below.

10. Account Deletion

You may request the deletion of your account and associated personal data at any time. To do so, please contact our IT support team using the contact information provided below. Upon receiving your request, we will process it in accordance with applicable laws and inform you of the consequences of the deletion, which may include the loss of access to certain services.

11. Withdrawal of Consent

You may withdraw your consent for the collection, use, or disclosure of your personal data at any time by contacting us. Upon receiving your request, we will inform you of the likely consequences of the withdrawal and proceed accordingly.

12. Contact Information

For any questions, concerns, or complaints regarding your personal data or this Privacy Policy, please contact our IT support team:

Email: worx@unidbox.com

Phone: +65 6844 9801

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

14. Links to Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before providing any personal data.

Reference:

• Singapore PDPA Act https://sso.agc.gov.sg/Act/PDPA2012